{"id":95,"date":"2020-11-04T18:08:07","date_gmt":"2020-11-04T18:08:07","guid":{"rendered":"\/?page_id=95"},"modified":"2024-12-06T10:16:14","modified_gmt":"2024-12-06T09:16:14","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/socialsecurity.gov.mt\/en\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"[et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.2″ _module_preset=”default” width=”100%” max_width=”100%” custom_padding=”0px||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][dica_divi_carousel _builder_version=”4.16″ _module_preset=”93b292c1-7d70-4e52-ac5b-e0d36e1ab52c” custom_margin=”||0px||false|false” global_colors_info=”{}”][dica_divi_carouselitem _builder_version=”4.16″ _module_preset=”8cc66ed8-db37-48b3-b612-e369bd96685a” background_image=”\/wp-content\/uploads\/2021\/01\/Social-Security-Image-contact-us.jpg” background_enable_image=”on” global_colors_info=”{}”]\n

Contact the Department<\/h2>\n

At the Department of Social Security, we value in delivering a Service of Excellence which the general public deserves.<\/p>\n

We believe in constantly improving upon our quality service which is aligned to four pillars namely: listening and understanding the customer, design and implementation of policies that meet the customer expectations. We aim to deliver a quality service through timely, high standard and easily accessible services, and accountability whereby the people providing the public services assume full and responsible ownership of the Service of Excellence that we strive for.<\/p>\n

We believe that customer satisfaction is central to quality and performance and we encourage customer feedback and take action on many of the suggestions we receive. We are committed to Service of Excellence and work to deliver a professional, proactive service with every customer contact.<\/p>\n[\/dica_divi_carouselitem][\/dica_divi_carousel][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.2″ _module_preset=”default” background_color=”#f8f8f8″ custom_padding=”0px||0px|||” collapsed=”off” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.27.2″ _module_preset=”default” width=”100%” max_width=”100%” custom_margin=”||||false|false” custom_padding=”0px||0px||false|false” custom_css_main_element=”overflow: hidden;” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.2″ _module_preset=”default” background_color_tablet=”#6f5e4a” background_last_edited=”on|tablet” background_enable_color_tablet=”on” custom_css_before=”content:”;||position: absolute;||top: -250px;||right: -50px;||width: 1000px;||height: 1000px;||background-color: #a1845f;||border-radius: 100%” custom_css_free_form=”selector::before{|| background-color:#6f5e4a !important;||}” global_colors_info=”{}” custom_css_before_last_edited=”on|tablet” custom_css_before_tablet=”content:”;” custom_css_before_phone=”content:”;”][et_pb_text _builder_version=”4.27.2″ _module_preset=”default” custom_margin=”60px||60px||false|false” custom_padding=”||||false|false” custom_css_main_element=”margin-left: max(10vw, calc(calc(100vw – 1080px) * 0.5));” global_colors_info=”{}”]\n

Contact Us<\/strong><\/h1>\n

Freephone 153 (ext. 11)<\/strong><\/p>\n

International Calls<\/strong>
+356 21255153<\/a><\/span>
This is not a freephone number<\/span><\/p>\n

 <\/p>\n

For the list of servizz.gov’s hubs
<\/span>opening hours, click
here<\/a><\/span>.\u00a0<\/span><\/p>\n

For Customer Care
service provided from
Local Councils, click
here<\/a><\/span>.<\/p>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.16″ _module_preset=”default” custom_css_main_element=”margin-right: max(10vw, calc(calc(100vw – 1080px) * 0.5));” global_colors_info=”{}” custom_css_main_element_last_edited=”on|tablet” custom_css_main_element_tablet=”padding-right: 10% !important;||padding-left: 10% !important;” custom_css_main_element_phone=”padding-right: 10% !important;||padding-left: 10% !important;”][et_pb_code admin_label=”Code” _builder_version=”4.27.2″ _module_preset=”default” custom_padding=”60px||60px||true|false” custom_padding_tablet=”0px||0px||true|false” custom_padding_phone=”” custom_padding_last_edited=”on|tablet” hover_enabled=”0″ custom_css_main_element=”margin-right: max(10vw, calc(calc(100vw – 1080px) * 0.5));” global_colors_info=”{}” sticky_enabled=”0″]

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