Applications and Services – A to Z
Overview
The Department of Social Security (DSS) offers a comprehensive range of online applications and services to facilitate access to various benefits and services. These services are designed to support individuals and families in diverse life situations, ensuring timely and efficient processing of applications. Whether the application is related to retirement, maternity, disability or other social benefits, our online platform makes it easier for you to apply and receive the support you need. The DSS has made it easy for citizen to access all of its online applications and services in one convenient location. By clicking on the provided links, you will be directed to an alphabetical list of all available applications and services without having to navigate through information sheets for each individual application or service.
What you’ll get
Accessing the online application is straightforward. By using this centralised list, you will have access to a comprehensive collection of online applications and services related to the DSS. The applications’ submissions can be completed in as little as 10 to 15 minutes, assuming that you have all the necessary prerequisites readily available. For services, the information required will be displaced instantly on screen.
Eligibility
General eligibility criteria:
Most applications and services available through the DSS require you to have an active e-ID account issued by the Maltese government agency Identità. This e-ID account will be used for authentication purposes.
Generally, you must meet specific criteria related to residency, employment status, income level, age, and health status.
How to access the service
To access a full list of all the applications and services related to the DSS, click here.
If while trying to access this online service you encounter an issue or need assistance to access this service, support is available through our helpdesk:
- Visit our Contact Us page, select ‘mySocialSecurity’ from the drop-down list, and provide the details of your issue, or
- Book a Microsoft Teams call with a member from the Information Management Unit.