It has been four years since we launched mySocialSecurity service to offer more secure and convenient self-service options online. Users have accessed the various secure and convenient...

Residential Address Referral

05/09/2023

In certain situations, individuals may find themselves lacking a fixed place of residence, which can pose challenges when attempting to access essential services and benefits. To address this...

Information on Cross-Border Telework

05/09/2023

In recent years, Malta experienced an increase both in individuals working remotely from Malta and those working remotely from outside Malta. This may create complexities for both employers and...

Clarity in Communication: How the Department of Social Security Prioritises Clear Writing

01/09/2023

Effective communication is the foundation of any successful organisation and the Department of Social Security understands its pivotal role in serving the public. As an institution that interacts...

Enhancing Social Security Online Services Through Feedback

01/09/2023

The Department of Social Security (DSS) is committed towards ensuring that its digital services are of the highest quality and accessible to all citizens, regardless of location or time. In...

Service Design

01/08/2023

The Department of Social Security (DSS) is committed to provide high-quality digital services to all who require them, designed and delivered in a seamless manner to any citizen at any time....