Understanding the Steps to Apply for Social Security Benefits

The process of applying for social security benefits can seem daunting, but with the right information and guidance, it can be straightforward and stress-free. Below, we will provide a general overview on how to apply for social security benefits in Malta, the documentation required, and how to follow up on the status of an application.

First Step: Determine Eligibility

Before applying for social security benefits, it is important to determine if you are eligible for the benefits you are exploring. Eligibility criteria vary depending on the type of benefit and can include factors such as age, residency, and employment history. The eligibility criteria can be found under the respective benefits clusters, whereby benefit information sheets indicating the eligibility criteria are available online.

Second Step: Collate Required Documentation

Once you have determined that you might be eligible for benefits, you will need to collate the required documentation. This may include identification documents, proof of residency, and proof of employment history. The exact documentation required will depend on the type of benefit being applied for. It is important to ensure that all documents are up-to-date and accurate, as any errors or discrepancies could result in delays in processing your application. The required documentation can be found under the respective benefits clusters, where benefit information sheets indicating the required documentation are available online.

Third Step: Submit the Application

The next step is to submit your application. Applications can be completed either in person at a servizz.gov hub, or online through the department’s website. When submitting your application, be sure to include all required documentation to avoid any delays in processing.

Fourth Step: Follow Up on the Status of Your Application

Once your application has been submitted, you may wish to follow up on its status. This can be achieved by logging into my cases online service or by calling Freephone 153 to check the status of your application.

Applying for social security benefits in Malta does not have to be a complex or overwhelming process. By understanding the eligibility criteria, gathering the required documentation, submitting the application, and following up on its status, individuals have the opportunity to follow the application process with confidence. If you still are in doubt about any step of the application process, please visit the contact us page.