Why is it Impotant to Keep Your Contact Details Updated through mySocialSecurity Online Service?

Keeping your Contact Details up-to-date is essential in today’s digital world, especially when it comes to dealing with government departments and agencies such as the Department of Social Security. With the mySocialSecurity App, updating your Contact Details has become more accessible than ever before.

The mySocialSecurity online service allows beneficiaries and registered persons under the Social Security Act (Cap. 318.), to update their Contact Details, including their postal address, email address, landline,  mobile phone numbers. It also includes the feature for SMS payment notifications. It is good to know that any change to the Contact Details from this service are instantly updated on the department’s system. It is important to note that the postal address cannot be changed to a foreign address or vice versa through this service.

If you plan to live abroad and need to update your Contact Details, or living abroad and already registered with the Department of Social Security and you are moving to another country, you need to click here to update your contact details.

By updating your Contact Details, you can ensure that the Department of Social Security can reach you quickly and efficiently. This is crucial if you need to be notified of any changes to your benefits, upcoming appointments, or any other important information.

In addition, updating your Contact Details through mySocialSecurity App can save you time and effort. You no longer have to visit a servizz.gov hub to update your contact details. Instead, you can log in to your mySocialSecurity. You just need to authenticate with your e-ID and make changes instantly.

Furthermore, the SMS payment notification feature is another important reason to update your contact details through mySocialSecurity App. With this feature, beneficiaries can receive an SMS notification to be informed when their benefit payment will be deposited, allowing them to track their payments and plan accordingly.

To access the mySocialSecurity online service, you must have an e-ID account issued by Identity Malta. However, if you do not have access to an e-ID account yet, you can still update your Contact Details by visiting a servizz.gov hub and providing a valid official identification document.

Overall, keeping your Contact Details updated through mySocialSecurity App is crucial for a seamless experience with the Department of Social Security. So, take a few minutes today to update your contact details and enjoy peace of mind knowing that you are always connected with the Department of Social Security.

If while trying to access this online service you encounter an issue or need assistance to access this service, support is available through our helpdesk:

• Visit our Contact Us page, select ‘mySocialSecurity’ from the drop-down list and provide the details of your issue, or
• Book a Microsoft Teams call with a member from the Information Management Unit.