mySocialSecurity

Overview

The mySocialSecurity app offers secure and convenient self-service online options, such as viewing your personal details, updating your banking and contact information, and checking your social security contributions record, among others. We take great pride in providing these online services alongside all our other services.

• It’s quick – Your e-ID account gives you immediate access to personal information and tools, putting you in control of your time!
• It’s secure – We’re committed to using the best technologies available to protect your personal information. Security measures keep you safe and secure.
• It’s easy – Accessing mySocialSecurity with your e-ID account is convenient so you can skip the trip!

If you do not have an e-ID account to access mySocialSecurity services, apply at your earliest to avoid missing out on this opportunity. Whether you receive benefits or not, a secure e-ID account gives you a personalised tool to access these services.

What you’ll get

• Application Monitoring: Track the status of your applications and benefits.
• Banking Details: Update your banking information for direct deposit of benefits.
• Benefit Certification for Foreign Beneficiaries: Generate benefit rate certificates if you reside and are paid abroad.
• Benefits Rates: View information about social security benefits rates for the past five years.
• Blue Medical Certificate Monitoring and Submission: Monitor and submit blue medical certificates.
• Contact Details Update (including Foreign Address): Update your contact information, including foreign addresses.
• Document Submission: Submit required documents online.
• Life Certificate Submission: Submit life certificates to confirm you are still eligible for benefits.
• Payment Dates: Check the dates when your benefits will be paid.
• Personal Details Update: Update your personal information.
• Repay an Overpayment (including Employer Overpayments): Repay any overpayments made to you or your employer.
• Report a Payment Not Received: Report if you have not received a payment.
• Social Security Contributions (Gaps and Record): View and manage your social security contributions and any gaps in your record.
• Social Security Payments: Check details of your social security payments.
• Statement of Earnings (FS3): Obtain a statement of your earnings.
• Statement of No Earnings: Obtain a statement confirming you have no earnings.
• Statement of Payments Issued: View a statement of payments issued to you.
• A comprehensive list of all applications and services offered by the Department of Social Security on their A to Z page.

Eligibility

General eligibility criteria:

• e-ID Account: You must have an active e-ID account issued by the Maltese government agency Identità. This e-ID account is used for authentication purposes.

 How to apply

Click here to access the mySocialSecurity app and sign in to your account using your e-ID credentials.