Overview

A blue medical certificate must be completed by a medical practitioner. This certificate can be submitted online to the Department of Social Security within ten (10) days from the first (1^st) day of sickness. The only exceptions are in cases of hospitalisation or treatment abroad.

Claimants must ensure that the address written on the certificate matches the official address held with the Department of Social Security, which will be used by the department for all official correspondence. Therefore, no changes will be made to the official address held by the Department of Social Security if it differs from the one submitted on the certificate.

You can verify and only update your official address online, as per your current address on your Identity Card by clicking here, or visit one of the Servizz.gov hubs for further assistance.

What you’ll get

Sickness Benefit according to eligibility conditions.

Eligibility

• An employee or a self-occupied person who is sick from the place of work and duly pays social security contributions.
• The blue medical certificate must be properly filled in upon submission.
• An active e-ID account issued by the Maltese government agency Identità.

Documents required

• It is of utmost IMPORTANCE that a blue medical certificate must have all relevant details on both sides adequately filled in. This includes the IBAN, for any payment of Sickness Benefit that one may be entitled to. Make sure that the blue medical certificate is also signed by the doctor and the applicant before submission.

A clear image of both the front and the back side of the blue medical certificate are required to be scanned and submitted with the online application

How to access the service

Click here to submit the blue medical certificate online.

If while accessing the service you encounter an issue or need assistance:

• Visit our Contact Us page, select ‘Blue Medical Certificate – Submit’ from the drop-down list under the mySocialSecurity cluster, and provide the details of your issue, or
• Book a Microsoft Teams call with a member from the Information Management Unit.