FAQs for Non-Maltese Local Residents

1. Who is eligible for social security benefits in Malta?

Non-Maltese residents who are legally residing and registered as working in Malta may be eligible for social security benefits. Eligibility depends on various factors, including the type of work permit and duration of stay.

2. Are there any specific benefits available for non-Maltese residents?

Non-Maltese residents may be eligible for various benefits, including unemployment benefits, sickness benefits, and family benefits, depending on their circumstances and social security contributions.

3. What documents are required for applying for social security benefits?

Typically, you will need your work permit, proof of local residence, identification documents, and any other relevant documents specific to the benefit you are applying for.

4. Can I transfer my social security benefits from my home country to Malta?

This depends on bilateral agreements between Malta and your home country. You should check with the social security office in both countries to understand the process and requirements.

5. How can I apply for social security benefits as a non-Maltese resident?

You can apply for social security benefits online through the mySocialSecurity app using your e-ID which is issued by the Maltese government entity Identità. Ensure you have all necessary documents, such as your work permit and proof of local residence.

6. How do I update my personal information, such as address or bank details?

You can update your contact and banking details through the mySocialSecurity app by authenitcating with your e-ID. Make sure to keep your details up-to-date to avoid any issues with benefit payments.

7. What should I do if I encounter issues with my e-ID account?

If you face any problems, you can contact the social security customer care service, via Freephone 153 or visit a servizz.gov hub for assistance.

8. What happens if I come from a European Union country and I don’t want to apply for a Maltese Identity Card?

Though you have a right not to apply for a Maltese Identity Card since you are coming from a European Country, you would need to attend personally at a servizz.gov hub to apply for a benefit that you may request. The reason being that most of the online applications request authentication with the e-ID, of which you can only have if you are a Maltese Identity Card holder.

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