Keeping Your Social Security Contact Details Updated
Keeping your contact details up to date with the Department of Social Security is essential for timely communication and efficient service. It is a simple step that provides peace of mind and ensures you remain connected with the Department of Social Security.
- Ensures Timely Communication
Accurate contact details such as your postal address, email, and phone number enable the Department to reach you quickly with important information. This includes notifications about changes to your benefits, upcoming appointments, or requests for additional documentation. Outdated details can result in missed communications, leading to delays or disruptions in receiving benefits and essential updates.
- Supports Efficient Service Delivery
Updating your contact details has become more accessible. Changes made online are instantly reflected in the Department’s system, reducing the need for in-person visits and paperwork. This streamlines service delivery and saves you time.
- Maintains Eligibility and Compliance
Certain updates such as changes to your postal address must match your official Maltese Identity Card. Keeping your records aligned helps maintain your eligibility for benefits and ensures compliance with government requirements.
- Notifications
Features like SMS payment notifications rely on up-to-date mobile numbers. These notifications inform you when benefit payments are deposited, helping you manage your finances more effectively.
- Reduces Risk of Fraud or Miscommunication
Accurate contact details help protect you from identity fraud and ensure that sensitive information is sent to the correct recipient. This is especially important for safeguarding your personal and financial data.
Assistance
Should you encounter any difficulties while accessing your record, help is readily available. You can visit the Contact Us page, select ‘Social Security Contributions – Record’ from the mySocialSecurity cluster, and submit your query.