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Latest News

New Policy for Social Security Inquiries

The Department of Social Security (DSS) has recently implemented a policy to enhance communication with citizens. As of June 20th, citizens are encouraged to use the Contact Us form for inquiries...

Submit Documents Online

This service allows you to upload copies of documents requested by the Department of Social Security in a letter of notification to the claimant, known as a Call Letter. As a result, the...

Latest Publications

NOTE: We try to update the Handbooks content on an ongoing basis as changes occur. However, in case of a conflict between the contents of the Handbook and the Act, Regulations and Rulings, the latter take precedence.

Annual Reports
DSS Publications 

Manual on Social Security Contributions, Benefits and Pensions 

Media Production
(maltese version only)

mySocialSecurity Guidebook
National study on the adequacy of Unemployment Benefits in Malta 
Office of the Umpire Booklet
Our Charter Booklet

Pension Reform

Service Design Booklet

Service Pensions Manual (PDF Format)