The Service Pensions Section, part of Malta’s Department of Social Security, is responsible for managing service pensions for former public service employees and those in Disciplinary Forces. The Section administers pension benefits for eligible individuals from sectors including government departments, the police force, armed forces, civil protection Section and correctional services, ensuring that all payments and related services are handled efficiently and in line with national regulations.
What Does the Service Pensions Section Do?
The Service Pensions Section provides a range of services, including:
- Processing Applications: Guiding applicants through the process of applying for a service pension, including advice on eligibility and required documentation.
- Pension Payments: Calculating and issuing monthly pension payments to eligible pensioners.
- Information and Support: Offering clear information about pension entitlements, rights, and obligations, and responding to queries from both current and prospective pensioners.
- Policy Implementation: Applying the rules and procedures set out in the Service Pensions Manual and relevant Maltese legislation.
- Updates and Adjustments: Managing changes to pension records, such as updates to personal details, changes in payment arrangements, or adjustments following legislative amendments.
- Widow/er’s rights: Guiding widow/er’s of eligible late pensioners through the process of applying for a time-limited eligibility of the service pension.
Who Can Benefit?
Service pensions are available to individuals who have served in qualifying public service positions before a specific date, as defined by Maltese law. This includes, but is not limited to, civil servants, police officers, armed forces personnel, civil protection officers and corrective services employees.
Further information can be obtained by clicking here.
Contact Details
Service Pensions Section
Department of Social Security
Palazzo Ferreria, 310 Republic Street, Valletta
Telephone: +356 2590 3316
Contact Us: contactdss.gov.mt
Retention Policy for the Records that are Created and Managed by the Service Penions Unit
The Retention Policy has been approved on the 22 November 2023 by the National Archives of Malta (NAM), (Retention Policy no. REP2023-14) and the Department of Social Security. This policy will be reviewed at least every five (5) years from the date of issue to ensure that all the processes and documentation categories are still valid and relevant in view of any changes of procedures or law. It also supersedes any retention policy that might have been implemented in the past for the same records.