Site Logo
Site Logo
  • MT
  • EN

Subscribe to stay informed about the latest Social Policy news.


How to Get Your Social Security Benefit Rate Certificate Online If You Live and Receive Your Pension Abroad

01/11/2023 | Latest News

If you are a beneficiary of a contributory pension from the Department of Social Security in Malta, such as Retirement Pension, Invalidity Pension, or Widow/er’s Pension, and you live and receive your pension abroad, you may need to get a benefit rate certificate from time to time. This is a document that shows the amount and type of your pension, and it may be required by the social security institutions of the country where you live.

Getting your benefit rate certificate used to be a hassle, as you had to contact the Department of Social Security and wait for them to send you the document by mail. However, thanks to the mySocialSecurity App, you can now get your benefit rate certificate online in a few easy steps.

The mySocialSecurity App is a service that allows you to access various personalised social security online services in Malta. You can use it to update your personal details, submit documents, view your payments history, and more. You can also use it to generate your Benefit Rate Certificate online.

To use this service, you need to have your pension number, date of birth, and pension type ready. You can find these details on your pension slip or on your previous benefit rate certificates. Then, you need to go to the mySocialSecurity app, where you can enter your details and generate your certificate.

If the details you enter match the records in the Social Security Benefits System, and if you are living abroad, you will be able to see your benefit rate certificate on your screen. You will also have the option to receive it by email. If you choose this option, you will need to provide your email address and then the certificate will be sent to you. The certificate will also have a unique document reference, which can be used to confirm that the document was issued by the Department of Social Security.

If the details you enter do not match the records in the Social Security Benefits System, or if you are not living abroad, you will not be able to generate your certificate online. You will be asked to provide the correct details or contact the Department of Social Security for assistance.

By using this service, you can get your benefit rate certificate online in a fast and convenient way. You can save time and effort and avoid any delays or errors in getting your document. You can also use this service as often as you need, as long as your details remain unchanged.

If you have any questions or feedback about this service, please contact the Department of Social Security through the Contact Us page or call Freephone 153 or +356 21255153 for international calls (This is not a freephone number).