Medical Board Appointment – Request to Reschedule, Cancel or a Home Visit

Overview

The Social Security Act (Cap. 318.) establishes amongst others provisions, that a person may be entitled to receive a benefit, pension, assistance or allowance (hereinafter referred to as benefit) under this Act,  following the advice of the Department’s medical panel, Inter-Professional Board and multi-disciplinary panel, where applicable, in accordance with the proviso to article 106. 

As a result, there are times when a person who has been scheduled to attend a medical board related to a benefit must postpone or cancel the appointment. If the person fails to appear at the medical board without a justified reason, any pending benefits awaiting assessment and authorisation by the Department of Social Security may be terminated. This may also result in a benefit overpayment which would then need to be refunded by the beneficiary.

A medical certificate is required to support a request to reschedule an appointment on account of illness, unless it is for a Disability Assistance or Disability Child Allowance.

Applications for the benefits listed below are referred to Department’s medical panel, Inter-Professional Board and multi-disciplinary panel for evaluation: 

• Disability Assistances.
• Disability Child.
• Social Assistance.
• Sickness Assistance.
• Milk Grant.
• Reciprocal Agreement for Disability benefit related to those living outside Malta.
• Sickness Benefit which is related to the Blue Medical Certificate.
• Injury Benefit, whether related to an injury at the workplace or disease / medical condition inflicted by the workplace.

What you’ll get

• Facility to reschedule or cancel a medical board appointment.
• Only in cases of being house-bound, a person may request a home visit instead of attending personally to the medical board appointment. A medical certificate indicating the health reason for why a home visit is being requested. In such cases, the Medical Panel shall conduct a home visit. The person will be informed beforehand of the date for the home visit.

Eligibility

• A person who has been scheduled by the Department of Social Security to attend a Medical Board appointment.

How to reschedule, cancel or request a home visit for a medical board appointment

A person can reschedule, cancel, or request a home visit appointment by using one of the methods listed below by: